WIBOWO, I. Customer-Oriented Operational Management: Improving Consumer Experience through Service Efficiency. Jurnal Ekonomi, Akuntasi dan manajemen Indonesia (JEAMI), [S. l.], v. 1, n. 01, p. 26–34, 2022. DOI: 10.58471/jeami.v1i01.525. Disponível em: https://jurnal.seaninstitute.or.id/index.php/Juemi/article/view/525. Acesso em: 17 may. 2026.