Evaluating the Antecedents of Digital Financial Utilization Among MSMEs in the Era of Technological Transformation

Sri Anjarwati; Ari Apriani; Magita Magita; Islamiah Kamil; Januar Khaled; Yolifiandri Yolifiandri; Fauzan Taufiq Madini

Authors

Sri Anjarwati Universitas Dian Nusantara
Ari Apriani Universitas Dian Nusantara
Magita Magita Universitas Dian Nusantara
Islamiah Kamil Universitas Dian Nusantara
Januar Khaled Universitas Dian Nusantara
Yolifiandri Yolifiandri Universitas Dian Nusantara
Fauzan Taufiq Madini Universitas Dian Nusantara

Keywords:

MSMEs, Digital Financial Utilization, SIAPIK, Technology Acceptance Model (TAM), Digital Transformation

Abstract

This study aims to evaluate the antecedent factors influencing digital financial utilization among Micro, Small, and Medium Enterprises (MSMEs) in the era of technological transformation. The study examines the influence of system quality, information quality, perceived usefulness, and perceived ease of use on the actual use of the Financial Information Recording Application System (SIAPIK). A quantitative research approach was employed using Structural Equation Modeling (SEM) with WarpPLS software. Data were collected through questionnaires distributed to MSME owners utilizing SIAPIK applications. The findings indicate that system quality and information quality positively and significantly influence perceived ease of use and perceived usefulness. Furthermore, perceived ease of use and perceived usefulness positively affect the actual use of SIAPIK applications. These results demonstrate that reliable systems, accurate information, and user-friendly digital financial applications encourage MSMEs to adopt digital financial technology more effectively. The implementation of SIAPIK contributes to improving financial management efficiency, operational effectiveness, and MSME sustainability in the digital transformation era.

References

S. Anjarwati, R. R. Zaena, D. Fitrianingsih, and I. Sulistiana, “Pengaruh digitalisasi akuntansi terhadap efisiensi dan pengurangan biaya pada perusahaan wirausaha UMKM di Kota Bandung,” J. Akt. Ris. Akunt. Dan Keuang., vol. 5, no. 1, pp. 57–72, 2023.

S. E. Sri Anjarwati et al., Literasi Digital Bisnis. Cendikia Mulia Mandiri, 2024.

M. B. Romney and P. J. Steinbart, “Accounting information systems ThirTeenTh ediTion.” pearson, 2015.

A. Gunawan and N. H. Yus’ an, “SIAPIK: TRANSFORMASI DIGITAL SEBAGAI BASIS PENCATATATAN INFORMASI KEUANGAN UMKM DI IBU KOTA NUSANTARA (IKN),” J. GeoEkonomi, vol. 15, no. 2, pp. 283–293, 2024.

F. D. Davis, “Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology,” Manag. Inf. Syst. Res. Center, Univ. Minnesota, vol. 13, no. 3, pp. 319–340, 1989, doi: 10.5962/bhl.title.33621.

M. H. Widianto, “Analysis of application of online work exchange using technology acceptance model and innovation diffusion theory,” J. Theor. Appl. Inf. Technol., vol. 98, no. 10, pp. 1697–1711, 2020.

K. Yohanes, K. Junius, Y. Saputra, R. Sari, Y. Lisanti, and D. Luhukay, “Unified Theory of Acceptance and Use of Technology (UTAUT) model perspective to enhance user acceptance of fintech application,” in 2020 International Conference on Information Management and Technology (ICIMTech), IEEE, 2020, pp. 643–648.

H. Yildiz Durak, “Examining the acceptance and use of online social networks by preservice teachers within the context of unified theory of acceptance and use of technology model,” J. Comput. High. Educ., vol. 31, no. 1, pp. 173–209, 2019.

G. Vial, “Understanding digital transformation: A review and a research agenda,” Manag. Digit. Transform., pp. 13–66, 2021.

A. Susanto and M. Meiryani, “Antecedents of environmental management accounting and environmental performance: Evidence from Indonesian small and medium enterprises,” Int. J. Energy Econ. Policy, vol. 9, no. 6, pp. 401–407, 2019.

V. Venkatesh, F. D. Davis, and S. M. W. College, “Theoretical Acceptance Extension Model:Four Longitudinal Field Studies,” Manage. Sci., vol. 46, no. 2, pp. 186–204, 2000.

W. H. DeLone and E. R. McLean, “Information systems success measurement,” Found. Trends® Inf. Syst., vol. 2, no. 1, pp. 1–116, 2016.

J. A. O’brien and G. M. Marakas, MANAGEMENT INFORMATION SYSTEMS Tenth Editio. mc griw hill, 2011.

Y.-C. Huang, L.-N. Li, H.-Y. Lee, M. H. E. M. Browning, and C.-P. Yu, “Surfing in virtual reality: An application of extended technology acceptance model with flow theory,” Comput. Hum. Behav. Reports, vol. 9, p. 100252, 2023.

C. C. Karnadjaja, D. Tulipa, and R. S. H. Lukito, “Pengaruh persepsi risiko, manfaat, dan kemudahan penggunaan terhadap minat belanja online melalui kepercayaan dan sikap pada konsumen Zalora di Surabaya,” Kaji. Ilm. Mhs. Manaj., vol. 6, no. 2, pp. 116–130, 2017.

D. E. Kurniawan, A. Saputra, and P. Prasetyawan, “Perancangan sistem terintegrasi pada aplikasi siklus akuntansi dengan evaluasi Technology Acceptance Model (TAM),” J. RESTI (Rekayasa Sist. Dan Teknol. Informasi), vol. 2, no. 1, pp. 315–321, 2018.

S. E. Sri Anjarwati et al., Metodologi Penelitian Kuantitatif. CV Rey Media Grafika, 2024.

J. W. Creswell and C. N. Poth, Qualitative inquiry and research design: Choosing among five approaches. Sage publications, 2016.

U. Sekaran and R. Bougie, Research Method For Business. 2014. doi: 10.1007/978-94-007-0753-5_102084.

J. F. Hair Jr et al., “Evaluation of reflective measurement models,” Partial least squares Struct. Equ. Model. using R A Workb., pp. 75–90, 2021.

M. Sholihin and D. Ratmono, Analisis SEM-PLS dengan WarpPLS 7.0 untuk hubungan nonlinier dalam penelitian sosial dan bisnis. Penerbit Andi, 2021.

S. Anjarwati and A. Apollo, “Several influences of system information quality to user satisfaction and its implication on individual performance,” JIMFE (Jurnal Ilm. Manaj. Fak. Ekon., vol. 4, no. 1, pp. 19–30, 2019.

R. S. Al-Maroof and S. A. Salloum, “An Integrated model of continuous intention to use of google classroom,” in Recent advances in intelligent systems and smart applications, Springer, 2020, pp. 311–335.

D. Gefen and D. W. Straub, “The relative importance of perceived ease of use in IS adoption: A study of e-commerce adoption,” J. Assoc. Inf. Syst., vol. 1, no. 1, p. 8, 2000.

L. Judijanto, W. Mohammad, E. Purnamasari, and H. N. Muthmainah, “Analysis of reliability, transaction speed, and user experience on information system integration in e-commerce business in Indonesia,” West Sci. Inf. Syst. Technol., vol. 1, no. 02, pp. 80–89, 2023.

J.-H. Wu and Y.-M. Wang, “Measuring KMS success: A respecification of the DeLone and McLean’s model,” Inf. Manag., vol. 43, no. 6, pp. 728–739, 2006.

B. Hadji and P. Degoulet, “Information system end-user satisfaction and continuance intention: A unified modeling approach,” J. Biomed. Inform., vol. 61, pp. 185–193, 2016.

E. Rahayu, F. Fauzan, H. Wijaya, and W. Gunadi, “The effect of trust and satisfaction on customer loyalty in online shop: case of C2C E-commerce in Indonesia,” Int. J. Acad. Res. Bus. Soc. Sci., vol. 10, no. 8, pp. 699–709, 2020.

A. Trisnadewi, A. A. B. Amlayasa, and A. A. S. Purnami, “Determinants of the Use of Digital-Based Accounting Information Systems Micro, Small and Medium Enterprises in Denpasar City,” Am. Res. J. Humanit. Soc. Sci., vol. 4, no. 08, pp. 1–7, 2021.

P. Seddon and M.-Y. Kiew, “A partial test and development of DeLone and McLean’s model of IS success,” Australas. J. Inf. Syst., vol. 4, no. 1, 1996.