SAFITRI, N. E.; MASREVIASTUTI, M. The Influence Of Customer Relationship Management And Service Quality On Customer Loyalty At JNE Pendowo Branch. MAR-Ekonomi: Jurnal Manajemen, Akuntansi Dan Rumpun Ilmu Ekonomi, [S. l.], v. 3, n. 01, p. 16–22, 2024. DOI: 10.58471/mar-ekonomi.v3i01.517. Disponível em: https://jurnal.seaninstitute.or.id/index.php/marekonomi/article/view/517. Acesso em: 10 jun. 2026.