Safitri, Nurlita Endah, and Masreviastuti Masreviastuti. “The Influence Of Customer Relationship Management And Service Quality On Customer Loyalty Of Jne Pendowo Branch”. MAR-Ekonomi: Jurnal Manajemen, Akuntansi Dan Rumpun Ilmu Ekonomi 2, no. 2 (January 28, 2024): 117–122. Accessed December 22, 2024. https://jurnal.seaninstitute.or.id/index.php/marekonomi/article/view/517.